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IT Administrator

The Kerdock IT Administrator will have company-wide responsibility for the administration and maintenance of all IT systems and infrastructure. Such systems include:

• Windows Active Directory
• Microsoft Exchange
• Microsoft SQL Server
• Oracle database
• Oracle R12 environment
• Symantec Ghost
• Symantec Backup Exec
• Symantec Antivirus
• Asterisk VOIP Server
• Cisco Routers
• Sonicwall VPN

Our environment is a mixed Windows/Linux environment. We maintain about 8 production servers, 32 training machines, and about 50 laptops in the field.

Responsibilities:
• Administer all production servers and applications, including server upgrades, backups, user provisioning, e-mail provisioning, security, etc.
• Administer all network systems including routers, switches, firewalls, and wireless access points.
• Administer the VOIP system.
• Provide desktop/laptop support for all employees in the field.
• Be responsible for hardware lifecycle management of all IT equipment including servers, laptops, desktops, switches, routers, printers, etc. This includes managing service repair calls for equipment and procuring new hardware when necessary.
• Manage relationships with hardware/software vendors. Negotiate new contracts and pricing for hardware/software. Be responsible for managing RFPs and proposals for new hardware.
• Identify, research, and resolve technical problems
• Document, track, and monitor problems to ensure a timely resolution
• Develop, maintain, and test disaster recovery plans.
• Manage the overall IT budget.
• Provide input to company IT strategy to ensure that information technology is being used to create value and drive growth rather than exist as a cost center.

Requirements:
We are looking for someone with 3-5 years of experience in the area of Systems Administration and or IT support services. While no candidate is expected to have all of the following requirements, the ideal candidate will possess a majority of these skill sets.

• Windows Server Administration
• Microsoft Exchange Administration
• Microsoft SQL Server
• Symantec Ghost
• Symantec Backup Exec
• VOIP Systems
• Cisco
• Firewall/Security
• Virtualization technologies
• Industry certifications are a plus
• Strong interpersonal, organizational, and communications skills plus approachable personality
• Strong team skills and the ability to work in a fast paced environment with minimal supervision

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